How Onbold works

You keep the Product, brand, marketing and fulfilment We handle the retail transaction

What partnering with Onbold means

When you partner with Onbold, we become the Merchant of Record for approved sales made through the platform

You continue to manage your Product, brand, marketing and fulfilment. Onbold handles the Buyer-facing retail transaction and the responsibilities that come with it, including payments, transaction tax, Order records, refunds and related purchase support.

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  • Payments & Billing
  • Transaction Tax
  • Order Records & Buyer Support
  • Refunds, Fraud & Disputes
  • Revenue Recovery

What happens when a customer buys

The Buyer purchases from Onbold.

At the same time, you supply the corresponding Product or service to Onbold under the Supplier relationship.

In practical terms, your customer still experiences your brand and receives the Product or service from you, while Onbold handles the retail sale.

What stays with you

You remain responsible for the Product or service, your brand, marketing, customer acquisition and fulfilment or service delivery.

Onbold does not take over your business.

We take responsibility for the parts of the retail transaction that sit within our Merchant of Record role.

What Onbold handles

Onbold handles the core Merchant of Record functions around approved sales.

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  • Payments & Billing

  • Transaction Tax

  • Order Records & Buyer Support

  • Refunds

  • Fraud & Disputes

  • Revenue Recovery

How Onbold fits into your existing setup

You can connect Onbold through Shopify, WooCommerce, hosted Product pages, payment links or API.

Different routes can be used where they fit the way you already sell.

You do not need to rebuild your existing storefront or operating setup to use Onbold.

What happens next

  1. Check your fit

    See whether your business is likely to be within Onbold's current scope.

  2. Complete the assessment

    Tell us about the business, Product and how you sell.

  3. Choose how to connect

    Use the integration or Onbold sales tools that best fit your existing setup.

  4. Launch

    Once approved and connected, you can begin selling through Onbold.